Privacy Policy

Effective date: 1st January 2026

This Privacy Policy explains how PicPlop collects, uses, stores, and protects personal data when you use our website and services, in accordance with UK GDPR and the Data Protection Act 2018.

1. Who We Are

PicPlop is a UK-based digital service providing QR-code-enabled photo and video sharing galleries for events.

2. Personal Data We Collect

We collect names, email addresses, event details, uploaded images and videos, technical data, and communications you send to us.

3. How We Use Personal Data

To provide services, process payments, communicate with users, improve our service, and comply with legal obligations.

4. Lawful Bases

Contract, legitimate interests, legal obligation, and consent where applicable.

5. Payments

Payments are processed by third-party providers. PicPlop does not store card details.

6. Data Sharing

We share data only with trusted service providers such as hosting, analytics, and payment processors.

7. International Transfers

Where data is processed outside the UK, appropriate safeguards are used.

8. Data Retention

Data is retained only as long as necessary. Event galleries are deleted after package expiry.

9. Your Rights

You have rights of access, correction, erasure, restriction, objection, portability, and to withdraw consent.

10. Images & Uploaded Content

Users remain responsible for the content they upload. Uploaded photos or videos may include images of identifiable individuals.

By uploading content, users confirm that they have the appropriate rights and permissions to upload such content and to include other individuals within it.

If you believe that content uploaded to PicPlop infringes your privacy or data protection rights, please contact us. We will review the request and, where appropriate, remove or restrict access to the content.

11. Cookies

We use cookies for functionality and analytics.

12. Data Security & Backups

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse.

While safeguards are in place, no online system is completely secure. Users are responsible for retaining their own copies of uploaded content, and PicPlop cannot guarantee the permanent availability of all data.

13. Children

The service is not intended for children under 16 without supervision.

14. Changes

This policy may be updated from time to time.

15. Complaints

For data complaints or potential breaches, please email hello@picplop.com. We’ll look into it immediately and send you a written response regarding our investigation. If you aren’t satisfied, you can contact the UK ICO (www.ico.org.uk).